This November release makes documentation links smarter — they now route each person to content they can actually access. We also expanded the API with large file uploads, multi-format imports, and project deletion. Plus a new security option to auto-disable inactive users.
Smarter Documentation Links
We changed how documentation links work — they're now much smarter about who sees what.
Before, if you copied a link from your browser and shared it, people often hit dead ends. Send a project link to a customer? Login wall. Share an internal publication with a colleague who has different access? 404 error. The link only worked if the recipient had the exact same permissions you did. In complex permission setups, finding the right link to share became tedious work.
Now, one link works for everyone. Copy any URL from your browser and share it. ClickHelp figures out what each person can access and sends them there — to the latest published version, their authorized publication, or the project if they're a contributor. No more login walls or 404s.
Enable this in Portal Settings → Administration → Link behavior (existing portals). New portals get this by default.
API Improvements
Upload large files
The API now handles large binary files without encoding them as Base64. Upload in one request or split into chunks — either way works.
Import from multiple formats
You can now import content through the API from these formats: Word, HTML, Markdown, RTF, EPUB, ODT, docfx, ClickHelp Project Backup, and OpenAPI.
Upload the file to Storage, then trigger the import. Makes it easier to automate documentation updates from CI/CD pipelines.
Delete projects and publications
Delete projects and publications through the API. Automate cleanup of old versions without touching the UI.
Auto-Disable Inactive Users
Set how many days of inactivity triggers account deactivation. The system handles the rest.
Useful for compliance requirements and reducing access risks through dormant accounts.
Additional Improvements
Various stability improvements and bug fixes.