# ClickHelp Documentation > The official ClickHelp User Manual: content authoring, collaboration, publishing, localization, portal administration, integrations, APIs, and AI-assisted documentation features. Links point to the canonical Markdown version of each page. Any page on this portal is available as Markdown by appending `.md` to its URL. The REST API is documented by the linked OpenAPI files rather than by per-endpoint pages. ## Getting started - [ClickHelp User Manual — Getting Started](https://docs.clickhelp.com/articles/clickhelp-user-manual/getting-started.md): Entry points to the manual — quick start, content import, authoring — plus popular topics and external learning resources. - [Log in to ClickHelp](https://docs.clickhelp.com/articles/clickhelp-user-manual/log-in-to-clickhelp.md): Where to find your portal URL, the three authentication methods, and how to recover a lost password. - [What is ClickHelp?](https://docs.clickhelp.com/articles/clickhelp-user-manual/what-is-clickhelp.md): Portal, project, topic, and publication hierarchy, with an overview of single-sourcing, review, translation, and API features. - [Full-Text Search](https://docs.clickhelp.com/articles/clickhelp-user-manual/full-text-search.md): Quick versus portal-wide search, filtering and sorting, results grouping, typo correction, fuzzy matching, and suggested queries. - [Requirements and Platforms](https://docs.clickhelp.com/articles/clickhelp-user-manual/requirements-and-platforms.md): Supported browsers, the JavaScript requirement, and minimum connection speed and latency for the browser-based tool. - [ClickHelp Keyboard Shortcuts](https://docs.clickhelp.com/articles/clickhelp-user-manual/clickhelp-keyboard-shortcuts.md): Mac and Windows key combinations for Design mode, HTML mode, File Manager, and the Home page editor. - [Accessibility](https://docs.clickhelp.com/articles/clickhelp-user-manual/accessibility.md): Section 508 and WCAG 2.2 Level AA conformance, and the features supporting screen readers and keyboard navigation. - [Documentation Hosting FAQ](https://docs.clickhelp.com/articles/clickhelp-user-manual/faq-documentation-hosting.md): Answers on built-in SaaS hosting, self-hosted WebHelp export, data center locations, backups, and offline work. ## Quick start guide - [Quick Start Guide](https://docs.clickhelp.com/articles/clickhelp-user-manual/quick-start-guide.md): Tutorial path through ClickHelp basics: projects, topics, editing, content reuse, statuses, publishing, and user accounts. - [1. Create a Project](https://docs.clickhelp.com/articles/clickhelp-user-manual/tutorial-create-a-project.md): A project holds draft content; walkthrough of the Create Project Wizard from the Projects page. - [2. Create Help Topics](https://docs.clickhelp.com/articles/clickhelp-user-manual/tutorial-create-help-topics.md): Adding root and child topics, deleting sample ones, and rearranging nodes in the table of contents. - [3. Edit Help Topics](https://docs.clickhelp.com/articles/clickhelp-user-manual/tutorial-edit-help-topics.md): Design mode basics: inserting images, YouTube videos, topic links, web links, and a warning box. - [4. Reuse Content](https://docs.clickhelp.com/articles/clickhelp-user-manual/tutorial-reuse-content.md): Single-sourcing: inserting snippets and marking conditional content with output tags, then previewing the tagged output. - [5. Workflow Basics](https://docs.clickhelp.com/articles/clickhelp-user-manual/tutorial-workflow-basics.md): Moving topics from Draft through Under Review to Ready in bulk, and excluding a topic from publishing. - [6. Publish a User Manual](https://docs.clickhelp.com/articles/clickhelp-user-manual/tutorial-publish-a-user-manual.md): Creating an online publication with the Publish Project Wizard and checking how readers see it. - [7. Set Up Permissions](https://docs.clickhelp.com/articles/clickhelp-user-manual/tutorial-set-up-permissions.md): Creating a Power Reader account and a restricted publication that only that user can open. ## Content import and migration - [Content Import and Migration](https://docs.clickhelp.com/articles/clickhelp-user-manual/content-importing-and-migration.md): Migration stages from tool selection through import to post-import cleanup, with the list of supported formats. - [Import Wizard Reference](https://docs.clickhelp.com/articles/clickhelp-user-manual/import-project-wizard-reference.md): All four wizard steps and the format-specific settings such as topic splitting and style handling. - [Migrate to ClickHelp](https://docs.clickhelp.com/articles/clickhelp-user-manual/migrate-to-clickhelp.md): Index of per-tool migration guides for twelve authoring and knowledge base platforms. - [Migrate from Confluence](https://docs.clickhelp.com/articles/clickhelp-user-manual/import-from-confluence.md): Direct import from Confluence Cloud, Data Center, and Server, or via exported HTML, Word, and PDF. - [Migrate from MadCap Flare](https://docs.clickhelp.com/articles/clickhelp-user-manual/migrate-from-madcap-flare-to-clickhelp.md): Export the project as .flprjzip or zipped project files; several projects can go in at once. - [Migrate from Document360](https://docs.clickhelp.com/articles/clickhelp-user-manual/migrate-from-document360-to-clickhelp.md): Export the project as a ZIP with media files included, then import the archive. - [Migrate from Author-it](https://docs.clickhelp.com/articles/clickhelp-user-manual/migrate-from-author-it.md): Export to the Author-it Web Help output format, then import those files. - [Migrate from GitBook](https://docs.clickhelp.com/articles/clickhelp-user-manual/migrate-from-gitbook.md): Sync content to a GitHub or GitLab repository, download the Markdown archive, then import. - [Migrate from ReadMe](https://docs.clickhelp.com/articles/clickhelp-user-manual/migrate-from-readme.md): Export the ReadMe project to Markdown, then import the downloaded archive. - [Import from Google Docs](https://docs.clickhelp.com/articles/clickhelp-user-manual/import-from-google-docs.md): Download the document as .docx from Google Drive, then run the Word-based import. - [Import OpenAPI/Swagger definitions](https://docs.clickhelp.com/articles/clickhelp-user-manual/import-openapi-swagger-definitions.md): Supported Swagger 2.0, OpenAPI 3.0 and 3.1 sources, from a file or an unprotected URL. - [Import from HTML](https://docs.clickhelp.com/articles/clickhelp-user-manual/import-from-html.md): Zipped archive upload plus settings for encoding, topic splitting, image location, and styles. - [Import from PDF](https://docs.clickhelp.com/articles/clickhelp-user-manual/import-from-pdf.md): Beta feature with splitting and image format options, plus file size, version, and monthly limits. - [Import from CHM](https://docs.clickhelp.com/articles/clickhelp-user-manual/import-from-chm.md): Preserves TOC structure, index keywords, styles, and scripts; includes post-import CSS editing steps. - [Import from Markdown](https://docs.clickhelp.com/articles/clickhelp-user-manual/import-from-markdown.md): Wizard steps for Markdown files; CommonMark with GFM fenced code blocks is the supported dialect. - [Import from docfx](https://docs.clickhelp.com/articles/clickhelp-user-manual/import-from-docfx.md): Bring in archived HTML output from docfx to build a C# or VB SDK reference. - [Import from Microsoft Word](https://docs.clickhelp.com/articles/clickhelp-user-manual/import-from-microsoft-word.md): Supported DOCX, DOC, and RTF sources, accepting tracked changes beforehand, and the wizard steps. - [Import Shapes from Microsoft Word](https://docs.clickhelp.com/articles/clickhelp-user-manual/microsoft-word-import-shapes.md): Shapes are dropped on import; save the document as a web page to recover them as images. - [Handling Content Styles](https://docs.clickhelp.com/articles/clickhelp-user-manual/handling-content-styles.md): Optimize styles, Keep precise styles, and Keep layout only modes compared, with CSS class generation notes. - [Documentation Import FAQ](https://docs.clickhelp.com/articles/clickhelp-user-manual/faq-documentation-import.md): Answers on supported formats, splitting Word documents into topics, dropping inline styles, and target project choice. ## Authoring - [Authoring](https://docs.clickhelp.com/articles/clickhelp-user-manual/authoring.md): Topic-based model of projects and topics, plus the editing and content-reuse features available for writing. - [Projects Page](https://docs.clickhelp.com/articles/clickhelp-user-manual/projects-page.md): Central hub listing projects, translations, and publications as cards, with contextual actions and a Recent Documents panel. - [Building Knowledge Base](https://docs.clickhelp.com/articles/clickhelp-user-manual/building-knowledge-base.md): Decisions for an internal or external knowledge base: access control, SEO, content reuse, structure, partial publishing. - [Managing multi-version documentation](https://docs.clickhelp.com/articles/clickhelp-user-manual/managing-multi-version-documentation.md): Several publications from one project versus a project copy per version, and combining both approaches. - [Create a Topic](https://docs.clickhelp.com/articles/clickhelp-user-manual/create-topic.md): Fields of the New Topic dialog — ID, location, editor type — and the template, copy, and reuse content modes. - [Copying a Topic](https://docs.clickhelp.com/articles/clickhelp-user-manual/copying-a-topic.md): Copying one topic or several at once within a project or into another, with file and image handling. - [Arrange Topics in Table of Contents](https://docs.clickhelp.com/articles/clickhelp-user-manual/arrange-topics-in-table-of-contents.md): Node types, node properties, ways to move nodes, and icon modifiers signaling TOC visibility and publishing settings. - [Topic Properties](https://docs.clickhelp.com/articles/clickhelp-user-manual/topic-properties.md): Two routes to the properties screen — the TOC node menu and the topic header More button. - [Auto-topics](https://docs.clickhelp.com/articles/clickhelp-user-manual/auto-topics.md): Read-only topics generated from OpenAPI files under a mount point, with their TOC appearance and limitations. - [API Documentation](https://docs.clickhelp.com/articles/clickhelp-user-manual/api-documentation.md): Reference docs generated from OpenAPI YAML and JSON, with request samples and an in-browser Test Request panel. - [Editing Topics](https://docs.clickhelp.com/articles/clickhelp-user-manual/editing-topics.md): Feature comparison of the Block-based and Advanced editors, with guidance on which content suits each. - [Advanced Topic Editor](https://docs.clickhelp.com/articles/clickhelp-user-manual/topic-editor.md): View and Edit modes, autosave every 30 seconds, and the Design, Source, and Preview tabs. - [Block-Based Topic Editor](https://docs.clickhelp.com/articles/clickhelp-user-manual/block-based-topic-editor.md): Beta editor built on draggable blocks for clean structured content without HTML knowledge. - [Single-Sourcing and Dynamic Output](https://docs.clickhelp.com/articles/clickhelp-user-manual/dynamic-output-authoring.md): How output tags resolve dynamic elements so one project yields publications with different TOCs and content. - [Conditional Content](https://docs.clickhelp.com/articles/clickhelp-user-manual/dynamic-conditional-content.md): Insert Conditional Block, Make Conditional, and Clear Conditions commands, including/excluding types, HTML attributes, and output preview. - [Content Snippets](https://docs.clickhelp.com/articles/clickhelp-user-manual/content-snippets.md): Keeping shared HTML in its own topic, inserting and deleting snippets, markup syntax, and dynamic elements inside them. - [Topic Master Page](https://docs.clickhelp.com/articles/clickhelp-user-manual/topic-master-page.md): Page title, extra head tags, header and footer markup fields, and what they enable — SEO, fonts, integrations. - [How to Preview My Content](https://docs.clickhelp.com/articles/clickhelp-user-manual/how-to-preview-my-content.md): Previewing topics in the editor or Reader UI, the home page draft version, and branding CSS changes. - [WriteAssist – AI Writing Assistant](https://docs.clickhelp.com/articles/clickhelp-user-manual/writeassist-ai-writing-assistant.md): AI helper in the editor for drafting, rewriting, tone, and grammar, with its context scope and request limits. - [Ask Your Docs](https://docs.clickhelp.com/articles/clickhelp-user-manual/ask-your-docs.md): Beta bot that queries your projects to expose documentation gaps and judge how well content answers questions. - [How to Improve Your Technical Documentation](https://docs.clickhelp.com/articles/clickhelp-user-manual/how-to-improve-your-technical-documentation.md): Signals worth acting on: views and ratings, search queries, support team questions, readability outliers. - [Expandable Images (Lightbox Preview)](https://docs.clickhelp.com/articles/clickhelp-user-manual/expandable-images-lightbox-preview.md): Images wider than 100px open full size on click; how to disable it and which formats support it. - [Right-To-Left Support](https://docs.clickhelp.com/articles/clickhelp-user-manual/right-to-left-support.md): Automatic RTL layout for readers by selected language and for authors by project language. - [Creating Content FAQ](https://docs.clickhelp.com/articles/clickhelp-user-manual/faq-creating-content.md): Answers on videos, replacing a screenshot everywhere, download links, footer snippets, and conditional tags. ## Workflow and review - [Workflow and Review](https://docs.clickhelp.com/articles/clickhelp-user-manual/review-workflow.md): Entry point for team collaboration through statuses, assignee/owner roles, review comments, ToDo items, and concurrent editing. - [Typical Help Authoring Process](https://docs.clickhelp.com/articles/clickhelp-user-manual/typical-help-authoring-process.md): Path from creating a project to publishing, exporting to print, and tracking statistics to improve content. - [Review Workflow Overview](https://docs.clickhelp.com/articles/clickhelp-user-manual/review-workflow-overview.md): Recommended review cycle between authors and reviewers, with status changes and notifications at each stage. - [Concurrent Topic Editing](https://docs.clickhelp.com/articles/clickhelp-user-manual/concurrent-topic-editing.md): Document locking rules, force-unlocking, editing sessions that produce topic versions, and lock-removal notifications. - [Reviewer Workspace](https://docs.clickhelp.com/articles/clickhelp-user-manual/reviewer-dashboard.md): Dashboard listing topics available for review, with grouping, quick and custom filters, sorting, and full-text search. - [Using Review Comments](https://docs.clickhelp.com/articles/clickhelp-user-manual/using-review-comments.md): Context-specific feedback threads on selected words or images, with Markdown, @mentions, and per-topic thread counts. - [Using TODO Lists](https://docs.clickhelp.com/articles/clickhelp-user-manual/using-todo-lists.md): Topic-wide checklists for planning and restructuring, with unchecked item counts and notification behavior. - [Topic Statuses](https://docs.clickhelp.com/articles/clickhelp-user-manual/topic-statuses.md): Meaning of the default Draft, Under Review, and Ready statuses, bulk changes, and transition limits. - [Assignee vs Owner](https://docs.clickhelp.com/articles/clickhelp-user-manual/assignee-vs-owner.md): Difference between responsibility for the final version and the current task holder, plus bulk reassignment. - [Email Notifications](https://docs.clickhelp.com/articles/clickhelp-user-manual/e-mail-notifications.md): Portal- and user-level control over which topic events trigger mail, and who receives it. - [Email Notification Templates Customization](https://docs.clickhelp.com/articles/clickhelp-user-manual/email-notification-templates-customization.md): Downloading template HTML from Storage, editing subject and body markup, and uploading it back. - [Version History](https://docs.clickhelp.com/articles/clickhelp-user-manual/version-history.md): Workflow and content change tracking, when topic versions are created, and options to compare or roll back. - [Watchers](https://docs.clickhelp.com/articles/clickhelp-user-manual/watchers.md): Scenarios that make a user a topic watcher, plus project-level watching and its limitations. - [TOC Filters](https://docs.clickhelp.com/articles/clickhelp-user-manual/toc-filters.md): Basic title filtering, premade filters by assignee or status, and boolean custom filter examples. ## Multi-language documentation - [Multi-Language Documentation](https://docs.clickhelp.com/articles/clickhelp-user-manual/create-multi-language-documentation.md): Built-in translation ecosystem — licensing, what can be localized, terminology, and how document statuses relate to unit states. - [Translation Process Overview](https://docs.clickhelp.com/articles/clickhelp-user-manual/translation-process-overview.md): Tutorial covering base language setup, creating a translation project, split methods, translating units, and publishing. - [Translate Settings and Metadata](https://docs.clickhelp.com/articles/clickhelp-user-manual/translate-settings-and-metadata.md): Entry point to the five non-content areas: master page, reader menu, variables, index keywords, settings. - [Translator Workspace](https://docs.clickhelp.com/articles/clickhelp-user-manual/translator-workspace.md): Central table of all translation documents with quick filters, progress bars, and a column reference. - [Translation Editor](https://docs.clickhelp.com/articles/clickhelp-user-manual/translation-editor.md): Header panel, translation units, in-place editor with tag handling, preview area, and keyboard shortcuts. - [Machine Translation](https://docs.clickhelp.com/articles/clickhelp-user-manual/machine-translation.md): Supported services, their pricing and free limits, the DeepL data-training caveat, and setup entry points. - [Importing and Exporting Translation Documents](https://docs.clickhelp.com/articles/clickhelp-user-manual/importing-and-exporting-translation-documents.md): Why XLIFF 1.2 is used for round-tripping to CAT tools, and the limits on what imports. - [Translation Settings](https://docs.clickhelp.com/articles/clickhelp-user-manual/translation.md): Portal language options — Google Translate widget, reader interface fallback language, and portal settings base language. - [Translation & Localization FAQ](https://docs.clickhelp.com/articles/clickhelp-user-manual/translation-localization-faq.md): Answers on translator licensing, publishing rights, topic counts, module limits, and notifying translators of base changes. ## Publishing - [Publishing](https://docs.clickhelp.com/articles/clickhelp-user-manual/publishing.md): Why projects stay private to Contributors, and what publishing produces — online publications or downloadable output formats. - [Online Publications](https://docs.clickhelp.com/articles/clickhelp-user-manual/online-publications.md): The richest output format, hosted on your portal: reader interface, creation, updates, and access protection. - [Link to Your Documentation Portal](https://docs.clickhelp.com/articles/clickhelp-user-manual/link-to-your-documentation-portal.md): Which link types exist for readers and where to obtain each one. - [Update Publications](https://docs.clickhelp.com/articles/clickhelp-user-manual/update-publications.md): Full Replace versus partial update when publication URLs must stay the same, with full-replace wizard steps. - [Unpublishing and Deleting Publications](https://docs.clickhelp.com/articles/clickhelp-user-manual/delete-or-unpublish-publications.md): Deleting a publication along with its files, or hiding it from readers by making it Private. - [Export Formats](https://docs.clickhelp.com/articles/clickhelp-user-manual/export-formats.md): The eleven supported downloadable formats, where generated files are stored, and which formats count as printed. - [Create an HTML Manual](https://docs.clickhelp.com/articles/clickhelp-user-manual/create-html-manual.md): Content-only HTML export of a project or publication, without the reader interface. - [Printed Formats Export Specifics](https://docs.clickhelp.com/articles/clickhelp-user-manual/printed-formats-export-specifics.md): How PDF, Word, and RTF output can be styled, and limits such as unsupported SVG images. - [Context Help](https://docs.clickhelp.com/articles/clickhelp-user-manual/context-help.md): Generate embeddable HTML for popups, image or text hotspots, and assistant panels, plus iframe URL parameters. - [Documentation Outputs FAQ](https://docs.clickhelp.com/articles/clickhelp-user-manual/faq-documentation-outputs.md): Reader PDF downloads, client-specific restricted publications, and where to choose export configurations. ## Styling and branding - [Styling and Branding](https://docs.clickhelp.com/articles/clickhelp-user-manual/branding-styling.md): How content styles and interface styles differ in ClickHelp, and where each one is configured. - [Topic Content Styling](https://docs.clickhelp.com/articles/clickhelp-user-manual/topic-content-styling.md): Inline styles versus project CSS files, file precedence, and conditional styles tied to output tags. - [Project Templates](https://docs.clickhelp.com/articles/clickhelp-user-manual/project-templates.md): Creating a project from a built-in design template and editing the CSS, scripts, and images it ships with. - [Branding: General Information](https://docs.clickhelp.com/articles/clickhelp-user-manual/branding-general-information.md): Which reader-facing pages can be branded, what stays fixed, and where custom domains fit in. - [Documentation Portal Home Page](https://docs.clickhelp.com/articles/clickhelp-user-manual/documentation-portal-home-page.md): The entry page readers see first, built modularly from blocks; one page per documentation site. - [Reader Interface](https://docs.clickhelp.com/articles/clickhelp-user-manual/reader-interface.md): The three layers wrapping published content — template, settings, Branding.css — and how they stack. - [Branding & Styling FAQ](https://docs.clickhelp.com/articles/clickhelp-user-manual/faq-content-styling.md): Answers on matching your website look, multiple style files, custom fonts, and master page headers/footers. ## Reporting and analytics - [Reporting and Analytics](https://docs.clickhelp.com/articles/clickhelp-user-manual/reporting-and-analytics.md): Built-in team performance and reader behavior analytics, plus Google Analytics and third-party tool integration. - [Report Center](https://docs.clickhelp.com/articles/clickhelp-user-manual/report-center.md): Entry page with four high-level charts — words added by contributors and by projects, topics in progress, topic views. - [Reports](https://docs.clickhelp.com/articles/clickhelp-user-manual/reports.md): Index of the available report types, from project readiness to reader behavior and topic metrics. - [Project Readiness Report](https://docs.clickhelp.com/articles/clickhelp-user-manual/project-readiness-report.md): Tracks writing and review progress through topic statuses and review comment counts, including custom workflows. - [Reader Behavior Reports](https://docs.clickhelp.com/articles/clickhelp-user-manual/reader-behavior-reports.md): Statistics for anonymous readers and Power Readers — views, ratings, search queries, and unique reader counts. - [AnswerGenius Report](https://docs.clickhelp.com/articles/clickhelp-user-manual/answergenius-report.md): Question volume, success rate, unique users, and an events grid of actual AnswerGenius chat queries. - [Topic Metrics](https://docs.clickhelp.com/articles/clickhelp-user-manual/topic-metrics.md): Full list of available metrics and how to choose which three appear in the topic header. - [Text Metrics](https://docs.clickhelp.com/articles/clickhelp-user-manual/text-metrics.md): Word, character, sentence, syllable, and average-length counts available per topic. - [Readability Metrics](https://docs.clickhelp.com/articles/clickhelp-user-manual/readability-metrics.md): Why readability scores matter for reviewers, translators, and SEO, and which formulas ClickHelp calculates. - [Reader Events Filtering](https://docs.clickhelp.com/articles/clickhelp-user-manual/reader-events-filtering.md): What is excluded from analytics, and how to ignore specific IP addresses in portal settings. ## Portal management and administration - [Portal Management and Administration](https://docs.clickhelp.com/articles/clickhelp-user-manual/documentation-portal-management.md): Settings inheritance across portal, project, publication, and topic levels, plus file storage, user types, and SEO options. - [Managing Projects](https://docs.clickhelp.com/articles/clickhelp-user-manual/managing-projects.md): Entry point for project-level tasks: duplicating, archiving, renaming, icons, language, styles, link checking, and files. - [Project Styles and Scripts](https://docs.clickhelp.com/articles/clickhelp-user-manual/project-styles.md): Where template CSS and script files live, how to edit them, and how to share them between projects. - [Link Viewer](https://docs.clickhelp.com/articles/clickhelp-user-manual/link-viewer.md): Per-topic lists of outbound, inbound, snippet, and external links, used to spot broken ones. - [File Manager](https://docs.clickhelp.com/articles/clickhelp-user-manual/file-manager.md): File Storage layout by project and publication, the 1 GB upload limit, context-menu actions, and search versus filter. - [User Management](https://docs.clickhelp.com/articles/clickhelp-user-manual/user-management.md): Contributors versus Power Readers, and how permissions differ from project and publication access. - [Contributor Accounts](https://docs.clickhelp.com/articles/clickhelp-user-manual/author-accounts.md): Viewing and editing the Contributor list, profile sections, and how license limits count enabled accounts. - [Power Reader Accounts](https://docs.clickhelp.com/articles/clickhelp-user-manual/power-reader-accounts.md): External accounts for password-protected publications, created only by Administrators, with per-user or group access. - [User Profile Settings](https://docs.clickhelp.com/articles/clickhelp-user-manual/user-profile-settings.md): Personal information, Gravatar photos, API key reset, and password changes against portal strength requirements. - [Access Groups](https://docs.clickhelp.com/articles/clickhelp-user-manual/access-groups.md): Group Reviewers or Power Readers to configure project and publication access centrally instead of per user. - [Authentication](https://docs.clickhelp.com/articles/clickhelp-user-manual/authentication.md): Three login options — native ClickHelp credentials, SSO, and login tokens — for Contributors and Power Readers. - [Single Sign-On (SSO)](https://docs.clickhelp.com/articles/clickhelp-user-manual/single-sign-on.md): OpenID Connect setup: adding providers, default login method, multiple identity providers, and the idp URL parameter. - [The Token Login Mechanism](https://docs.clickhelp.com/articles/clickhelp-user-manual/the-token-login-mechanism.md): How URL tokens authenticate Power Readers, which link types support them, licensing, and expiration behavior. - [AnswerGenius](https://docs.clickhelp.com/articles/clickhelp-user-manual/answergenius.md): Chatbot that answers reader questions from your docs — enabling the widget, Contributor preview, licensing, and CAPs consumption. - [Making Your Documentation AI-Friendly](https://docs.clickhelp.com/articles/clickhelp-user-manual/making-your-documentation-ai-friendly.md): What makes a portal readable by AI agents: llms.txt, Markdown output, MCP servers, heading hierarchy, topic length. - [Authoring MCP Server](https://docs.clickhelp.com/articles/clickhelp-user-manual/mcp-server.md): Service that lets AI agents read and edit portal content over the Model Context Protocol, with licensing and security details. - [Authoring MCP Server Quick Start Guide](https://docs.clickhelp.com/articles/clickhelp-user-manual/authoring-mcp-server-quick-start-guide.md): Walkthrough of one end-to-end task: having an agent find stale topics and refresh them after your approval. - [Published Docs MCP Server](https://docs.clickhelp.com/articles/clickhelp-user-manual/published-docs-mcp-server.md): Lets readers connect their own agents to your public publications, read-only, with no authentication and no access to drafts. - [Integrations](https://docs.clickhelp.com/articles/clickhelp-user-manual/integrations.md): Out-of-box connections for analytics, SSO, and commenting, plus Zapier and embed-code options for tools without native support. - [Search Engine Optimization (SEO)](https://docs.clickhelp.com/articles/clickhelp-user-manual/search-engine-optimization-seo.md): Which ClickHelp settings affect indexing and search visibility for your portal, and where to configure each. - [Google Analytics](https://docs.clickhelp.com/articles/clickhelp-user-manual/google-analytics.md): Connecting a GA4 property by pasting a Measurement ID; data covers publications only, not Contributor views. - [Gathering Reader Feedback](https://docs.clickhelp.com/articles/clickhelp-user-manual/gather-reader-feedback.md): Ways to collect end-user opinions in ClickHelp: the feedback widget, GraphComment, and Disqus commenting. - [Reader Feedback Widget](https://docs.clickhelp.com/articles/clickhelp-user-manual/the-was-it-helpful-widget.md): Helpful/not-helpful voting in the Reader UI, how it appears in each interface template, and where votes land. - [Global Find and Replace](https://docs.clickhelp.com/articles/clickhelp-user-manual/global-find-and-replace.md): Search and replace text, topic links, and file links across topics, styles, scripts, ToDo items, and TOC nodes. - [Audit Trail](https://docs.clickhelp.com/articles/clickhelp-user-manual/audit-trail.md): Chronological log of who changed what in the portal, where to open it, and licensing requirements. - [Backing Up Your Data](https://docs.clickhelp.com/articles/clickhelp-user-manual/back-up-your-data.md): Automatic daily backups plus manual options via project backup, export, the API, and Zapier. - [Project Backup](https://docs.clickhelp.com/articles/clickhelp-user-manual/project-backup.md): What the ZIP archive is for, translation handling, known limitations, and what changes on re-import. - [Sandbox Portal](https://docs.clickhelp.com/articles/clickhelp-user-manual/sandbox-portal.md): Paid add-on giving a second portal for experiments, with reset settings and on-request sync from production. - [Working with Data Tables](https://docs.clickhelp.com/articles/clickhelp-user-manual/working-with-data-tables.md): Sorting, grouping, quick and custom filters, column filters, and export options in dashboard tables. - [Password strength](https://docs.clickhelp.com/articles/clickhelp-user-manual/password-strength.md): Configurable rules for length, character classes, and forbidden strings, plus setup link expiry. - [IP Allowlist](https://docs.clickhelp.com/articles/clickhelp-user-manual/ip-allowlist.md): Restrict contributor logins and API calls to specified IPv4, IPv6, or CIDR ranges, with proxy handling modes. - [Site Management](https://docs.clickhelp.com/articles/clickhelp-user-manual/site-management.md): Settings screen for mapping a custom domain or, with the right license, running several Documentation Sites. - [Set Up a Custom Domain Name](https://docs.clickhelp.com/articles/clickhelp-user-manual/set-up-a-custom-domain-name.md): CNAME prerequisites and wizard steps for replacing the default clickhelp.co address, including SSL certificate choice. - [Multi-site Setup](https://docs.clickhelp.com/articles/clickhelp-user-manual/multi-site-setup.md): Beta feature for running several reader-facing sites from one portal: hierarchy, default site, and use cases. ## ClickHelp API - [ClickHelp API](https://docs.clickhelp.com/articles/clickhelp-user-manual/clickhelp-api.md): Base URLs, basic authentication, response status codes, error body format, and portal-wide rate limits. - [Get API Key](https://docs.clickhelp.com/articles/clickhelp-user-manual/get-api-key.md): Generating API credentials in your profile; only Contributor accounts can hold a key. - [Uploading files via API](https://docs.clickhelp.com/articles/clickhelp-user-manual/uploading-files-via-api.md): Base64, multipart, and resumable upload methods, with size limits and selection criteria. - [API Troubleshooting](https://docs.clickhelp.com/articles/clickhelp-user-manual/api-troubleshooting.md): Diagnosing 401 and 500 responses, case-sensitive values, cURL escaping, and TLS requirements. - [ClickHelp REST API v2 — OpenAPI specification](https://docs.clickhelp.com/resources/Storage/clickhelp-user-manual/OpenAPI%20files/clickhelp-api-v2.yaml): Current API version as OpenAPI 3.1 — every endpoint, schema, parameter, example, and auth scheme. ## Subscription and billing - [Subscription and Billing](https://docs.clickhelp.com/articles/clickhelp-user-manual/subscription-and-billing.md): Orders are processed by PayPro Global, whose customer portal handles cancellations, invoices, and payment methods. - [Managing Your Subscription](https://docs.clickhelp.com/articles/clickhelp-user-manual/managing-your-subscription.md): Where to check billing cycle, plan modules, and resource usage, plus upgrade requests and cancellation steps. - [Payment and Invoicing](https://docs.clickhelp.com/articles/clickhelp-user-manual/payment-and-invoicing.md): Downloading invoices from PayPro order history, and adding or switching primary cards by subscription status. ## Optional - [ClickHelp REST API v1 — OpenAPI specification](https://docs.clickhelp.com/resources/Storage/clickhelp-user-manual/OpenAPI%20files/clickhelp-api-v1.yaml): Previous API version as OpenAPI 3.1, kept for existing integrations. - [Release Notes](https://docs.clickhelp.com/articles/clickhelp-user-manual/whats-new-in-clickhelp.md): All release notes, newest first. - [Release Notes: September 2026](https://docs.clickhelp.com/articles/clickhelp-user-manual/release-notes-september-2026.md) - [Release Notes: August 2026](https://docs.clickhelp.com/articles/clickhelp-user-manual/release-notes-august-2026.md)