Create a Web Help Manual

Web Help is a static HTML output you can export from ClickHelp. You can open it offline or host it on your own server, for example, in an isolated network without Internet access. It includes a Table of Contents and Search. After export, the files are independent of your ClickHelp portal, so you can customize them as needed.

This article explains how to export a publication to Web Help and open the output.

For more information about Web Help customization and behavior, see Web Help Overview.

Exporting a project

  1. Hover over the project and click Publish. Publishing a project in ClickHelp portal
  2. Set Output type to HTML5 Web Help.
    Selecting HTML5 Web Help as export format
  3. Review the export settings and continue through the wizard.
  4. Specify the archive name and destination. Click Next. Setting the name of the file and its location while exporting
  5. Complete the wizard and download the archive if needed. Download the archive on the wizard's final screen

You can also find the exported archive later in Storage, in the location selected in step 4.

Exporting a publication

To export a publication to Web Help:

  1. Hover over the publication and click Export. Exporting a ClickHelp publication
  2. Select Web Help, then specify the archive name and destination. Exporting ClickHelp publication to Web Help format
  3. Wait for the export to complete, then click Next.
  4. Download the generated archive if needed. Download a Web Help archive exported from ClickHelp publication

Open the Exported Web Help

The exported ZIP archive contains all the files required to run Web Help, including HTML, CSS, and JavaScript files. Here's what it will look like:

Web Help archive's content

To open Web Help:

  1. Extract the archive to a folder.
  2. Double-click index.html in the root folder.
You can also open individual topics' HTML files in the HTML folder.

This is an example of how your Web Help documentation will look when opened in a browser:

What ClickHelp Web Help archive looks like