Managing Additional Documentation Sites

In ClickHelp, you can have multiple Documentation Sites. This article explains how to add, configure, and disable sites in a ClickHelp portal.

Adding a Site

Every site needs its own web address: either a ClickHelp subdomain that works almost immediately, or a domain of your own. For both procedures and help with choosing between them, see Adding a Documentation Site.

Configuring a Site

To configure site-specific settings:

  1. Go to a site-specific section of the portal settings you want to configure.
  2. Use the site selector that appears at the top of site-specific settings sections.
    The site selector in the site-specific settings section.
  3. Select the site you want to configure and adjust the settings.

Disabling a Site

You can disable a site only if no publications are assigned to it.

  1. Go to Settings → Site Management.
  2. Locate the site you want to disable.
  3. Click Disable site for a site you want to disable.
    The Disable site button.
    If the site has publications assigned, the dialog will display them. Reassign or delete all publications before proceeding.
  4. Wait for three seconds and click OK.

Sites cannot be permanently deleted from the portal settings. The disabled site will remain in the list and can be enabled later.